Feature Spotlight

Your Hotel's Follow-Up Engine.
Always On. Never Forgets.

Every missed follow-up is money left on the table. InnDojo's automation engine responds instantly, nurtures continuously, and only hands off to you when a human touch matters.

See Automation in Action →

Pre-Built Workflows for Hotels

These aren't generic marketing automations. Every workflow was designed specifically for how hotels and event venues operate.

Instant Inquiry Response

Trigger: New inquiry submitted

Within 60 seconds of an inquiry arriving — website form, phone call, or email — the prospect gets a personalized SMS and email confirming receipt and asking qualifying questions. No more "we'll get back to you within 24 hours."

Inquiry arrives SMS sent (60s) Email sent (2m) Task created
💒

Wedding Inquiry Nurture

Trigger: Event type = Wedding

A multi-touch sequence over 14 days that educates couples about your venue, shares photos, answers common questions, and gently guides them toward scheduling a tour. Each touchpoint adds value — not just "checking in."

Day 0: Welcome Day 2: Venue photos Day 5: FAQ guide Day 8: Social proof Day 14: Tour CTA
🏢

Corporate Lead Follow-Up

Trigger: Event type = Corporate

Business decision-makers move fast. This workflow sends a professional proposal overview within 4 hours, follows up at 48 hours with availability, and escalates to a personal call if no response by Day 5.

Hour 0: Confirm Hour 4: Proposal Day 2: Follow-up Day 5: Call task
🗓️

Tour Reminder Sequence

Trigger: Tour scheduled

Reduce no-shows by 60%. Sends a confirmation email, a 24-hour reminder with directions and parking info, and a 2-hour SMS "see you soon" message. After the tour, triggers a follow-up with next steps.

Booked: Confirm -24h: Reminder -2h: SMS +1h: Follow-up

Post-Event Review Request

Trigger: Event completed

48 hours after an event, send a thank-you with a direct link to leave a Google review. If they click but don't submit, a gentle reminder follows 5 days later. Builds your online reputation on autopilot.

Event done +48h: Thank you Review link +5d: Reminder
🔁

Re-Engagement Campaign

Trigger: Lead inactive 30+ days

Don't let cold leads die. After 30 days of inactivity, this workflow reaches out with seasonal availability, special offers, or new venue updates. Keeps you top-of-mind without being pushy.

30d inactive Seasonal email +7d: SMS +14d: Final offer

What Automation Does for Your Numbers

<60s
Average inquiry response time
More leads contacted per day
60%
Reduction in tour no-shows
24/7
Your follow-up never sleeps

How It Works

Step 1

Choose a Workflow

Pick from pre-built hotel workflows or create your own. No coding required — just drag, drop, and customize the messages.

Step 2

Set Triggers

Define what starts the workflow: a new inquiry, a stage change, a missed call, a completed event, or a time-based trigger.

Step 3

Let It Run

The engine handles the rest. You get notified when a human touch is needed — everything else happens automatically.

Every Channel. One System.

📧

Email

Rich HTML emails with personalization and tracking

💬

SMS

2-way text messaging with instant delivery

📞

Phone

Click-to-call with automatic logging

📱

Voicemail Drop

Pre-recorded messages without ringing

Stop Doing Manually What Should Happen Automatically

Book a free 45-minute strategy session. We'll identify which automations would have the biggest impact on your revenue — and show you exactly how they work.

Book Free Strategy Session

No credit card. No obligation. Just smarter follow-up.