Event Management Software for Hotels

From First Inquiry to Final Invoice.
One System. Zero Gaps.

Stop juggling spreadsheets, email threads, and disconnected tools. InnDojo manages the complete event lifecycle — inquiry capture, automated follow-up, proposals, contracts, payments, calendaring, and post-event follow-up — in one unified platform.

See It in Action →

The Complete Event Lifecycle

Every stage from first contact to repeat booking, managed in one place with automation handling the heavy lifting.

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Stage 1 — Capture

Inquiry Arrives

Event inquiry comes in from your website, phone, email, or third-party platform. InnDojo captures it instantly, creates a contact record, and drops the deal into your visual pipeline. Within 60 seconds, an automated SMS and email confirms receipt with the prospect.

Web form capture Auto-response SMS Pipeline card created Lead scoring
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Stage 2 — Nurture

Automated Follow-Up

Based on event type (wedding, corporate, social), a tailored nurture sequence activates. Wedding couples get venue photos and FAQ guides over 14 days. Corporate planners get availability and proposal overviews within 4 hours. Every touchpoint is logged in a unified conversation thread.

Event-type workflows 2-way SMS Email sequences Unified inbox
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Stage 3 — Tour

Site Visit Scheduled

Prospect books a venue tour through your integrated calendar. Automatic confirmation email, 24-hour reminder, and 2-hour "see you soon" SMS reduce no-shows by 60%. After the tour, a follow-up sequence triggers with next steps and proposal.

Online booking Reminder sequences No-show reduction Post-tour follow-up
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Stage 4 — Propose

Proposal & Contract

Generate a professional proposal from templates — client info, event details, and pricing pre-populated from your pipeline. Send it with built-in e-signature. Track when they open it, view it, and sign. No DocuSign subscription needed.

Template-based proposals E-signatures Open/view tracking Auto-reminders
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Stage 5 — Close

Payment & Booking

Contract signed? Deposit invoice generates automatically. Accept credit cards, ACH, or payment plans directly through the platform. The deal moves to "Booked" in your pipeline. Calendar updates. BEO workflow activates.

Integrated payments Deposit collection Payment plans Auto-invoicing
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Stage 6 — Manage

Event Coordination

Your integrated tracking calendar shows every event at a glance — color-coded by status. Green for definite (signed contracts). Yellow for tentative (proposals out). Blue for inquiries. See availability instantly without cross-referencing spreadsheets.

Status calendar Definite vs. tentative Room block tracking Vendor coordination
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Stage 7 — Follow Through

Post-Event Pipeline

The event is over, but your system isn't done. Automated thank-you messages go out at 24 hours. Review requests at 48 hours. A 30-day check-in asks about their next event. Every past client enters a nurture pipeline that turns one-time events into annual recurring revenue.

Thank-you automation Review requests Re-booking campaigns Anniversary reminders

See Your Calendar at a Glance

No more guessing which dates are available. Color-coded events show definite bookings, tentative holds, and new inquiries — all in one view.

June 2026

3 Definite · 2 Tentative · 1 Inquiry
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
Smith Wedding
7
Smith Wedding
8
9
10
11
12
Apex Retreat
13
Apex Retreat
14
Apex Retreat
15
16
17
18
19
20
Johnson Gala
21
Johnson Gala
22
23
24
25
TechCo Mtg?
26
27
Kim Reception
28
29
30
Patel Wedding
Definite (Signed Contract)
Tentative (Proposal Out)
Inquiry (New Lead)

Documents That Create Themselves

Stop copying and pasting between tools. InnDojo generates professional documents from your pipeline data in one click.

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Proposals

Professional event proposals with your branding, venue photos, package options, and pricing — pre-populated from the deal record. Send with one click.

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Contracts

Customizable contract templates with terms, conditions, and payment schedules. Built-in e-signature means clients sign right from their phone or laptop.

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BEOs

Banquet Event Orders generated from event details already in the system. Room setup, F&B, AV, timeline — all populated. Print or share digitally with your team.

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Invoices

Professional invoices with itemized charges, payment links, and automatic reminders for overdue balances. Track payment status in your pipeline.

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Email Templates

Pre-designed email templates for every stage: inquiry confirmation, proposal follow-up, contract reminders, payment receipts, and thank-you notes.

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Reports

Revenue reports, pipeline forecasts, conversion rates, and source attribution. Know exactly which channels and campaigns drive your event bookings.

Get Paid Without Leaving the Platform

No separate payment processor. No manual invoice tracking. Collect payments directly through InnDojo.

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Credit Card

Accept Visa, Mastercard, Amex directly

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ACH / Bank

Lower-fee bank transfers for larger deposits

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Payment Plans

Split deposits into scheduled installments

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Auto-Reminders

Automated reminders for upcoming and overdue payments

After the Event: The Revenue Doesn't Stop

Most hotels treat a completed event as the end. InnDojo treats it as the beginning of the next booking.

Automated Thank You

Personal thank-you message sent 24 hours after event completion

Review Request

Google review link sent at 48 hours — when satisfaction is highest

30-Day Check-In

"Planning another event?" touchpoint to keep the relationship warm

Anniversary Reminders

Annual reminder for recurring events (weddings → anniversaries, corporate → annual retreats)

Referral Campaign

Happy clients get a referral ask — turning one event into two

Seasonal Re-Engagement

Quarterly outreach with seasonal availability and special offers

Ready to Manage Events Without the Chaos?

Book a free 45-minute strategy session. We'll map your current event workflow, identify where deals are falling through, and show you what end-to-end event management looks like in one system.

Book Free Strategy Session

No credit card. No contracts. Just clarity.

🇺🇸 Veteran-Owned 🏨 Built for Hotels ⚡ Live in 2 Weeks